Businesses that don’t have a dedicated IT staff sometimes feel like they need a magic decoder to shop for a new phone system. However, learning to identify and evaluate six key features is a simple, but thorough, way of ensuring businesses get what they really need.
In this slideshow, Digium decodes six basic phone system features – interactive voice response (IVR), unified communications (UC), voice over Internet protocol (VoIP), fixed mobile convergence (FMC), bring your own device (BYOD) and application programming interface (API) – so companies can shop for a solution and get back to business.
Despite being in a niche field, securing UC as an SMB follows many of the same security best practices that are effective in the enterprise for a variety of technologies. ... More >>
Learning to identify and evaluate six key phone features is a simple, but thorough, way of ensuring businesses get what they really need. ... More >>