If there is a high probability of an event occurring, consider the following:
Identify incident management team members, including an incident manager, and alternates.
Identify business and information technology recovery team leaders and alternates.
Update all critical internal and external contact lists. Include home address, home telephone, cellular phone, pager, and email address.
Establish a conference bridge. Provide all incident management team members the conference bridge number and pass code.
Establish a voice mailbox for employees to monitor for status updates.
Determine if you should place SunGard on alert if you are a subscriber (see SunGard Alert and Disaster Notification Procedures).
Ensure that monitoring service vendors (e.g., alarm company) have current contact information.
Develop procedures to account for employees.
Provide employees with threat response procedures, if appropriate (e.g., bomb threat, evacuation).
Create backup tapes and ship off site.
Identify a crisis command center outside of the anticipated impact area.
Top off emergency generators and arrange for additional fuel deliveries.
Acquire battery operated radios with spare batteries.
This slideshow features a checklist, developed by SunGard, of high-level tasks that should be considered in threat or response mode. Topics range from assessment and plan activation factors to safety issues, security, communications and personnel notification guidelines. While not a substitute for a comprehensive incident management plan, the checklist provides a concise overview of key areas to address. An expanded version of this checklist can be obtained on request from SunGard Availability Services.
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