How to Choose a Cloud Billing Platform - Slide 6

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While you’re moving to the cloud with your mission-critical billing system, it will likely need to interact with other front- and back-office systems such as customer relationship management, resource planning, analytics and accounting. Utilizing these existing investments will be important for supporting the full customer lifecycle in a timely and effective way, as sharing information in real time and having one, consistent record of customer information is essential to providing a seamless customer experience. To ease integration, it’s important to have a billing platform with a robust set of APIs that can easily connect your existing systems with the billing system.

According to a recent Incyte Group report, nearly half of all businesses in the United States currently have or are in the process of developing and/or investigating recurring revenue offerings. Unlike traditional business models, which are built around one-time transactions or upfront fees, recurring revenue offerings focus on smaller, ongoing, subscription-based transactions. As more companies develop these types of offerings, they are increasingly shifting from on-premise software to the cloud for a billing platform to monetize and manage their subscription-based products and services. Derek Choy, vice president of engineering for Aria Systems, offers the following tips for choosing a cloud billing system.

 

Related Topics : Cloud Computing, Dell, Services Vendors, SMBs, Web Platform Vendors

 
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