Context-aware computing uses information about an end user's or an object's environment, activities, connections and preferences to improve the quality of interaction with that end user or object. Gartner believes that by 2015, 40 percent of the world's smartphone users will opt in to contextual service providers that track their activities. Defining and "surfacing" key metrics, such as performance and usage data, during application development will become paramount. IT operations will need to extend their capabilities beyond technologies such as configuration management databases to include individuals’ social interaction information for social graph capabilities.
Future IT leaders will need to seek technologies that eliminate silos in order to deliver the right information to the right person within the right application environment at the right time. ... More >>