Managing applications and data is more important than managing devices. One application can support multiple devices that run different operating systems (OSs). However, organizations should not assume that tools and OSs work the same way in mobile environments as they do on the desktop. Gartner recommends that IT leaders establish a mobile competency center to ensure there is sufficient focus on this area. In the longer term, they will need to establish an end-user computing group with a single mission to provide a work space management service.