Seven BYOD Management Tips - Slide 4

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Do you want to offer a help desk, or do you want to focus on alternate channels, such as the Web, the cloud or grassroots support through user blogs and wikis? Do you want to offer all support to all job roles? Or do you want to stratify them by groups e.g., revenue-generating roles eligible for all types of support, certain other roles eligible for a more limited menu?

Whether you’re planning to allow end users to bring their own devices to work or just thinking about it, you’re going to need a management plan.

There has never been a time in history when so many different devices were being brought into the enterprise, whether through the front door or the back door. The good news is that the folks at Unisys have prepared a list of seven tips to help IT managers preserve their IT sanity.

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