The Seven Most Stunning Website Failures of 2011 - Slide 6

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Bank of America announces monthly fee for debit card purchases.

Bank of America's website slowed considerably for five days in October when it was hit hard by customers flocking to the site after the banking giant announced it would be charging a $5 monthly fee for account holders who make purchases with their bank debit cards. While Bank of America could not have imagined the worldwide "Occupy" movement stemming from this announcement, the company had to have spent enormous time considering the public response — but not the potential traffic to their website.

Apica, a leading load testing and performance-monitoring provider for cloud and mobile applications, recently offered its list of the "Seven Most Stunning Website Failures of 2011."

"This year's list proves that ongoing website failures and performance problems are costing companies lost revenues and damaged reputations. As you can see, even the biggest in the business are suffering. When a website goes down, an online business has effectively shut its doors and is left wondering 'Will that visitor ever come back?,'" said Sven Hammar, website performance optimization expert and CEO for Apica. "Website failures and performance problems can be minimized greatly by simply, conducting on-going testing and monitoring to avoid being the next big failure story."

The following high-profile events and related website crashes made Apica's "Seven Most Stunning Website Failures of 2011."

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