Recently, IBM unveiled the sixth annual “IBM 5 in 5" (#ibm5in5) — a list of innovations that have the potential to change the way people work, live and interact during the next five years. The list is based on market and societal trends as well as emerging technologies from IBM’s research labs around the world that can make these transformations possible.
Unfortunately, the cost of maintaining a tech support staff is expensive, and each call comes at the expense of profitability. It's time to re-invent your tech support business unit. ... More >>
Is there a real risk involved with relying on consumer-grade file-sharing and sync solutions in the enterprise, or are CIOs overreacting? ... More >>
Cloud and other advanced technologies are providing organizations with better insight and new options for such things as work-from-home programs. ... More >>