The Impact of Solution Provider Mergers & Acquisitions on Customers - Slide 5

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Concerns primarily arise over the continued support and innovation of products that are implemented at the time of the acquisition.

In the fall of 2011, IFS North America and Mint Jutras conducted a study among executives and professionals of middle market to large manufacturers to better understand the impact on customers when solution providers grow through acquisition. The study illuminated the concerns of customers and how they respond.

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