Service management software is essential in ensuring that the IT infrastructure maps to business policies. The key differentiator will be providers that can offer this service management layer with servers, storage, software and networking under one holistic offering.
The objectives of the service management layer are:
Adjusting operation of the infrastructure against the business goals and policies.
Improving responses to hardware failures, new policies, or new business opportunities.
Optimizing efficiency in the use of infrastructure assets
With today's modern solutions, enterprises should be able to transform backup and recovery from a low-level legacy IT function to a modern function delivering continuity and value to the entire business. ... More >>