As CIOs increase their interactions with the board of directors, it is vital that they improve their knowledge of this unique and independent audience, according to Gartner, Inc. Only 16 percent of board directors have any IT background or experience, so CIOs need to treat the board as one of their most valued customers if they are to improve their overall ability to work with the board of directors.
"The board of directors is an entity that has little IT experience or time to dedicate to the business of the corporation, and whose attentions can be divided among other companies. Nevertheless, it is the highest authority in the management of the organization," said Jorge Lopez, vice president and distinguished analyst at Gartner. "To better prepare CIOs for the time when they will have to present to the board of directors, or to improve what they are doing with the board now, they'll need to know some vital information about the board of directors in order to build an effective bridge to it."
Gartner has identified seven areas that CIOs must understand and act upon in order to effectively work with the board.
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