According to Chris Lynch from TIBCO Software Inc., there’s been no shortage of people saying that social computing represents the next wave of the corporate intranet, the latter being a piece of technology that’s been perpetually disappointing. For a place that’s supposed to be the starting point of people’s day, it has never lived up to that expectation.
The first wave of intranets were static, imposing too much friction for end-users who wanted to post new information. People had to wait for their IT department to hack HTML code and update the page. Then came the second generation of intranets — the self-service variety — that brought more functional use, but ultimately the most time you spent there was during your first and last week working at the company. They also lacked a critical element: People. Who does what? And who can help me get my job done better?
So naturally, enterprise social computing came to save the day and deliver that critical people element, right?
Well, yes, but that isn’t the most complicated part of the equation.
The new intranet will be a heterogeneous environment of systems across the whole company — and the challenges of actionable integration points and relevancy will far outweigh the people part of the equation. What the social intranet won’t be is a homogeneous, monolithic software stack that only incorporates people and systems based on one vendor’s view of the world. As a new generation of CIOs take the ranks, they’re realizing such a strategy for their corporate intranet isn’t “good enough” at all.
Top 20 Android Apps in the U.S.The top Android apps ranked by usage.
How to Stay in Business: Key Considerations for Disaster Recovery Steps to help you take advantage of the cloud for disaster recovery.
Five Online Services that Mean BusinessEnsure your business has access to the tools that can make it work better.
If you want to hire the best and the brightest candidates, you need make sure you're successfully bringing them to the end of the application process. ... More >>
Everyone wants to work smarter and get out of the office faster; check out when the best time of day is to send an email, whether to use "cc," or what subject line length will get you the fastest reply. ... More >>
Debunk common misconceptions about software robots and better understand how these next-generation machines will streamline ops in your business in the near future. ... More >>