Seven Deadly Sins of IT Service Management

Email     |     Share  
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9
Previous Seven Deadly Sins of IT Service Management-1 Next

Click through for the seven deadly sins of IT service management (ITSM) that should be avoided, as identified by ICCM Solutions.

According to ICCM Solutions, businesses are failing to set IT service management strategies to deliver clear market distinction and increase profitability. ICCM warns that the crux of the issue is a common failure of the IT service management industry to consider the wider business picture. On the back of its warning, ICCM recently released the seven deadly sins to be avoided in order to optimize the business benefit of IT service management.

James Gay, co-founder and director of ICCM Solutions, says, “Progressive IT service management strategies do not need to reinvent the wheel; instead what is needed is a shift in the thinking of IT people to align IT service management with the whole business. Service management is no longer solely about IT delivering business process deployment, but should offer services which demonstrate value, efficiency and the potential for new business revenue streams.”

More Slideshows:


Malicious Trends Having Financial Consequences for Sites and Services Impermium's Social Spam Index finds that as many as 40 percent of online IDs are fake.

Ten USB Drive Security Best Practices Ten security practices all organizations should adopt and practice.

Virtualization Interest Grows Among SMBs SMB interest in virtualization is high, but the actual progress of adoption has been somewhat slow.

 

Related Topics : Nortel, Fujitsu, Information Architecture, BEA Systems, TCP/IP

 
More Slideshows

bots How Bots Are Going to Work to Increase Efficiency

Businesses are adopting bots to enhance business practices, in everything from procurement to marketing to sales to recruiting. ...  More >>

Remote wipe 10 Steps Your Organization Should Take to Keep Mobile Device Data Secure

In the wake of new reports of serious breaches of mobile devices and data, security professionals share their tips for securing mobile devices and their favorite security solutions. ...  More >>

Privacy rollback Security Pros Give Their Opinions on ISP Data Privacy Rollback

IT staff, organization leaders, and the average citizen have all expressed levels of concern over the FCC about-face in regard to ISP privacy. Here’s what the security experts say. ...  More >>

Subscribe to our Newsletters

Sign up now and get the best business technology insights direct to your inbox.