Prepare for Canada's Anti-spam Law with Email Best Practices - Slide 2

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Ask for permission to communicate with your contacts. Some email marketers have operated for years with implicit consent to use an address obtained through relationships with customers or clients, but this will no longer be enough once the new legislation goes into effect. There will be a grace period for obtaining explicit consent through opt-in, however anyone who has gathered their contacts with implied consent will eventually have to convert them to explicit. Start gathering explicit consent from your new and existing contacts now so that you are ahead of the game.

Also, recognize that permission can be given, but it can be taken away too. Make sure every email you send has the option for the recipient to unsubscribe or “opt-out.” Interests may change over time and communications may no longer be valuable to a given subscriber. Those subscribers are entitled to withdraw their permission at will.

Canada's Anti-spam Law (CASL), Bill C-28, may not be in effect until early 2012, but that doesn’t mean that small businesses and organizations should wait to make sure they are prepared for the new legislation. Constant Contact®, Inc. (NASDAQ: CTCT), a marketing advisor to more than 450,000 small organizations worldwide, is offering its insights to help small businesses and nonprofits across Canada – as well as any others communicating with people in Canada – prepare for compliance.

The Canadian government passed CASL in December 2010 to establish a regulatory framework for permission-based marketing, including email marketing, social media marketing, text, and other electronic messaging. This framework will protect electronic commerce in Canada, deter damaging and deceptive forms of spam, such as identity theft, phishing and spyware, and drive out spammers.

“Education and awareness are key to ensuring that organizations are proactively evaluating their contact list collection methods and practicing permission-based online marketing,” said Guy Steeves, Constant Contact regional development director for Vancouver. “With or without the legislation, there are many things that small businesses and organizations can do now, and we want to be sure they know we’re here to help.”

This slideshow features Constant Contact’s 10 permission-based online marketing best practices that small businesses and organizations can use to spruce up their marketing efforts and prepare for CASL.

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