Twelve Finer Points of Email Etiquette - Slide 11

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Is it really urgent or are you simply feeling impatient? Resist the temptation to flag your messages with a big red exclamation point when they’re really not that time sensitive. The result of doing so constantly? People simply will stop paying attention.

Although most professionals are well versed in using email, many still struggle with the finer points. It’s commonly known that typing in all CAPS is equivalent to “cyber shouting” – but here are a few other protocol points, from Robert Half Technology, that you should consider.

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