ERP: Who's Running the Show? - Slide 2

Email     |     Share  
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9
Next ERP: Who's Running the Show?-2 Next

Counter to many people’s perceptions of younger generations in the workforce, the 18- to 35-year-old group was least likely to definitely speak up or complain about the poor user experiences they were having with enterprise software. Those over 35 were most likely to definitely say something but extremely unlikely to simply suffer in silence.

This pattern may be due in part to the fact that younger managers may feel, perhaps with justification, that they lack influence within the organization so speaking up would have no effect.

Meanwhile, those most likely to say something about their negative software experiences were respondents over 45 years, who would have more influence and also a good deal of experience with both business and consumer-level technologies and have begun to expect the same ease of use in business as they see in consumer technology.

In mid-2011, a study was conducted by IFS North America and Mint Jutras, among manufacturing executives and professionals of middle market to large manufacturers, to understand how usability challenges may cause individuals to work outside established enterprise software systems, generating lost value for the manufacturer. Working outside of enterprise systems results in barriers to the enterprise-wide visibility that ERP and other enterprise software are designed to provide, enterprise risk as work is performed outside of the security and traceability provisions of enterprise software, and places enterprise data in online repositories where data ownership and security are even more questionable.

The study focused on the degree to which corporate citizens will take action as the result of enterprise software usability challenges including the use of various types of PC-based software and the types of online free or low-cost applications.  Generational differences were also explored using four different age groups.

More Slideshows:

Ten Tips for Getting the Most from Your Mentor Both parties need to take an active role for this relationship to pay off.

Salary Negotiations: Insider Secrets Recruiter reveals insider's secrets to getting paid what you want.

Top 25 Companies for Work-life Balance See which companies employees rank highest for work-life balance.


Related Topics : A Big Market for Big Data Jobs, Midmarket CIO, IT Management Automation, SharePoint, Technology Markets

More Slideshows

IT_Man89-290x195 9 Tips for Running a 'Tween' Company

Advice and tips for entrepreneurs and companies that are no longer startups but not quite ready for an IPO, also known as "tweens." ...  More >>

IT_Man88-190x128 Top 5 Trends Affecting Women-Owned Micro Businesses

Learn more about the challenges and opportunities presented to women leaders, especially micro-business owners. ...  More >>

Analytics21-190x128 5 Ways to Avoid Becoming 'Digital Prey'

Future IT leaders will need to seek technologies that eliminate silos in order to deliver the right information to the right person within the right application environment at the right time. ...  More >>

Subscribe to our Newsletters

Sign up now and get the best business technology insights direct to your inbox.