New and advanced unified communications and collaboration (UC&C) technologies offer the enterprise ways to improve business processes and save money. However, many enterprises fail to experience these returns on investment (ROI) due to difficulties integrating the various technologies across multiple platforms and architectures and generating widespread user adoption. Before embarking on such a journey, there are a number of elements enterprises should carefully consider to successfully deploy a UC&C solution.
This slideshow highlights best practices identified by Dimension Data that you should apply to any UC&C implementation project.
Cloud-based communications are becoming increasingly mainstream and businesses will benefit from adapting now, rather than scrambling to catch up later. ... More >>
Despite being in a niche field, securing UC as an SMB follows many of the same security best practices that are effective in the enterprise for a variety of technologies. ... More >>
Learning to identify and evaluate six key phone features is a simple, but thorough, way of ensuring businesses get what they really need. ... More >>