15 Hot Apps for Your iPad - Slide 16

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Zendesk is a Web-based help desk software that brings all the functionality of the Zendesk agent workflow to the popular iPad screen. With Zendesk for iPad, customer support agents can easily view, update, and manage their mobile help desk on the go. Within the mobile help desk app, you can view a real-time list of the tickets assigned to you in order to more easily stay on top of all relevant customer requests. Support agents can also easily bookmark a ticket to respond to it later, or use it for future reference.

Cost: Free

Apple's iPad continues to gain in popularity with consumers across the globe. Prosumers have brought the smartphone and iPad into the enterprise from the bottom up, which in turn has caused Apple to step up its enterprise game.

We’ve compiled a list of 15 hot productivity apps that can make the lives of iPad users a little easier.

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