MidMarket Organizations Shift IT Budget Focus - Slide 3

Email     |     Share  
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10
Next MidMarket Organizations Shift IT Budget Focus-3 Next

Customer service and increased productivity are tightly linked.

A new global survey of 2,112 business and IT decision makers, conducted by KS&R on behalf of IBM, finds that midmarket organizations with 100 to 1,000 employees are putting more emphasis on customer management and productivity as they enter 2011.

While cost containment is still a major priority, the survey suggests that midmarket organizations are starting to recover from the economic shellshock of 2010. As a result, many are thinking once again about investing in applications that will help expand their customer base while making internal operations more efficient.

As a consequence, a significant majority report that they expect to increase IT spending in 2011 by a healthy margin.

More Slideshows:

Getting More than Just Numbers from Your Web Analytics Make Web analytics more actionable and achieve the associated business benefits.

Why Half of All Social Media Initiatives Fail Avoid these 10 social media pitfalls.

10 Essential iPad Accessories Get the most from your iPad with these accessories.


Related Topics : Vulnerabilities and Patches, Resellers, Broadcom, Broadband Services, Supercomputing

More Slideshows

Global33-290x195 2017 and Beyond: How Digital Innovation Will Impact the World

Digital innovation is by far the biggest influencer, changing the way we do just about everything, from shopping to communication to running a business. ...  More >>

ArriaNLG-IoTAutomation0x Internet of Things Personified: Integration and Automation

The real value that the Internet of Things brings is at the intersection of gathering data and leveraging it. ...  More >>

SAPSocialCollabSuccess0x 6 Strategies for Being Successful with Social Collaboration

Enterprise social collaboration solutions are most successful when they contribute to business value and benefits that address company goals. ...  More >>

Subscribe to our Newsletters

Sign up now and get the best business technology insights direct to your inbox.