Your 2011 IT Service Desk Resolutions - Slide 4

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The only acronym end users want to hear is G2G, as in everything is Good to Go. I’ll leave the tech lingo in 2010 and bring it down to a level my customer can understand.

Most people resolve to do something better in 2011, and IT is no exception. Here's a list of suggestions from Bomgar, a provider of IT service desk software, on what internal IT organizations should be concentrating on in 2011 to better serve the business.

 

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