The 10 Commandments of Large-Scale IT Transformation - Slide 5

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Involve end users throughout the program and not just during requirements gathering and deployment phases.

It's a common practice to involve end users actively during requirements gathering and acceptance testing phases. However, the users need to be actively involved in other phases as well, namely prototype design, solution development (application walk-through) and test planning phases.

Change control is an inevitable aspect of any large program. The end users need to be actively engaged as part of change control process.Active involvement from end users comes at a cost. Trying to save this cost will cost the entire program dearly.

When it comes to large-scale IT transformation projects, some basic principles have a great impact on implementation success. The following is a list of principles, some of which the folks at the IT consulting firm Infosys freely admit they came by the hard way.

These recommendations, or "10 Commandments," are intended to help focus your IT organization's attention on the most fundamental aspects of program management.

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