Eight Fundamentals of Enterprise IT - Slide 3

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IT fears and avoids change because of a Law of Unintended Consequences that hangs over the data center. At the heart of this law is the reality that deployed systems and their dependencies are poorly described and documented. When change happens, stuff breaks. This is why, on the topic of change, IT tends to channel Ross Perot: “If it ain’t broke, don’t fix it.”

Truth is a funny word. It smacks of empirical fact and righteousness.

But truth is not that. It’s subjective — a cocktail of knowledge, experience, context and bias. Jake Sorofman, chief marketing officer for rPath, admits that an attempt to generalize “truths” about a topic as broad and complex as IT has the potential to come across as presumptuous … or worse!

But, if you look closely, complexity often betrays patterns. For him, these patterns tell a story that gets — if not to the ultimate kernel — in close proximity to the truth.

The following are the eight truths of enterprise IT, from Sorofman’s perspective.

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