Top Five Rules for E-mail Etiquette - Slide 3

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When sending a mailing, some people place all the e-mail addresses in the To: field. If the recipient list is large, that means that all your readers will have to scroll through the list of those on the e-mail to read the message. In the case of viewing e-mail on a smartphone, this can be extra irritating. You also have to consider that others may not want their e-mail address published for everyone to see. You can avoid both these issues by using the BCC field, or using a program like Outlook to do a mail merge that sends a unique message to each person on your list.

"By requiring employees to use appropriate, businesslike language in all electronic communications, employers can limit their liability risks and improve the overall effectiveness of the organization's e-mail and Internet copy in the process."
-Excerpt from “Writing Effective E-mail,” by Nancy Flynn and Tom Flynn

Ever get copied on an e-mail that does not apply to you? Have trouble reading a message because there are so many recipients in the “To:” field? As a business professional, there are some simple rules to follow that will help you avoid looking like an amateur in the world of e-business communication.

So why all the rules? For one, it’s important to remain professional in company communications, both to appear competent to your customers, and because you never know who may intercept your mail. Second, e-mails that are to the point and easy to read are more efficient. Lastly, employees that understand e-mail etiquette are less likely to put the company at risk.

Andrew Dunlop, vice president of Web Services for DynaSis Integrated Systems, provides the following top five rules for e-mail etiquette.

 

Related Topics : Box.net, IT Management Automation, SharePoint, Facebook, T-Mobile

 

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