Top Five Rules for Email Etiquette - Slide 3

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BCC Recipients or Use a Mail Merge

When sending a mailing, some people place all the email addresses in the To: field. If the recipient list is large, that means that all your readers will have to scroll through the list of those on the email to read the message. In the case of viewing email on a smartphone, this can be extra irritating. You also have to consider that others may not want their email address published for everyone to see. You can avoid both these issues by using the BCC field, or using a program like Outlook to do a mail merge that sends a unique message to each person on your list.

"By requiring employees to use appropriate, businesslike language in all electronic communications, employers can limit their liability risks and improve the overall effectiveness of the organization's e-mail and Internet copy in the process."
-Excerpt from “Writing Effective E-mail,” by Nancy Flynn and Tom Flynn

Ever get copied on an email that does not apply to you? Have trouble reading a message because there are so many recipients in the “To:” field? As a business professional, simple rules will help you avoid looking like an amateur in the world of e-business communication.

So why all the rules? For one, it’s important to remain professional in company communications, both to appear competent to your customers, and because you never know who may intercept your mail. Second, emails that are to the point and easy to read are more efficient. Lastly, employees that understand email etiquette are less likely to put the company at risk. With the bulk of company communications still moving through email, it is crucial to make the best impression when using this enterprise application.

Andrew Dunlop, vice president of Web Services for DynaSis Integrated Systems, provides the following top five rules for email etiquette.

 

Related Topics : Vulnerabilities and Patches, Resellers, Broadcom, Broadband Services, Supercomputing

 
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