Six Guidelines for Resolving Intergenerational Conflict - Slide 4

Email     |     Share  
1 | 2 | 3 | 4 | 5 | 6 | 7
Next Six Guidelines for Resolving Intergenerational Conflict-4 Next

When employees of two or more generations are involved in a workplace conflict, they can learn a great deal by sharing their perceptions. For instance, a Traditional may find a Gen Yer's lack of formality and manners offensive, while a Gen Yer may feel dissed when this older employee fails to respect her opinions and input. Have each party use "I" statements to avoid potentially negative confrontations.

For the first time in history, five generations are working side by side: the Traditional Generation (born pre-1945), Baby Boomers (born 1946-1964), Generation X (born 1965-1980), Generation Y (1981-1995) and the Linkster Generation (born after 1995).

Each generation has been influenced by the historical events, social trends and cultural phenomena of their time, leading to some distinctly different expectations and perceptions about what their working environment will provide and how they should behave as employees.

Not surprisingly, these differences sometimes lead to intergenerational conflicts at work. How can managers help resolve them?

Try these six tips from Larry and Meagan Johnson of Johnson Training Group  (, a father-daughter team of experts on managing multigenerational workplaces, and coauthors of "Generations, Inc. – From Boomers to Linksters: Managing the Friction Between Generations at Work" (Amacom, 2010).

More Slideshows:

10 Steps to Tech Employment
There was once a perception that working for the nation's largest companies equaled career stability. Not anymore.

10 Tech Certs That Will Get You Hired

Check out these job certifications that are in demand, according to

10 Tips for Getting that IT Job

Every job can't be a dream job, but there are positions out there for those who know the right tactics.


Related Topics : Application Security, IT Process Management, Six Sigma

More Slideshows

DynCloudInternetVisibility0x 8 Reasons the Enterprise Needs More Visibility into the Cloud

IT executives need the right tools to monitor and control their cloud infrastructure to maximize the positive impacts and mitigate security threats. ...  More >>

Analytics21-190x128 5 Ways to Avoid Becoming 'Digital Prey'

Future IT leaders will need to seek technologies that eliminate silos in order to deliver the right information to the right person within the right application environment at the right time. ...  More >>

NETSCOUTShadowIT0x 6 Tips for Combating Shadow IT Once and for All

To mitigate the risks of shadow IT, organizations must demonstrate the necessary agility and high quality of complex service assurance that users are looking for. ...  More >>

Subscribe to our Newsletters

Sign up now and get the best business technology insights direct to your inbox.