Archives should never be a garbage dump from which e-mail-based information cannot easily be identified and extracted, as the enterprise will need to do this repeatedly for records management, GRC and-especially-e-discovery purposes.Customers are always surprised when their archive of choice makes finding and extracting information exceedingly difficult/impossible but they won't be if they do sufficient diligence up-front.
A recent CompTIA survey revealed that e-discovery is expected to grow significantly in the coming months. Though respondents understand the importance of a comprehensive e-discovery strategy, many said they lack the expertise required to implement one.
As Recommind's Craig Carpenter has told our Lora Bentley in the past, e-discovery requirements are just one of the things a good e-mail archiving/records management system will address. As your company begins an e-mail archiving purchase or project, you should also make sure the system you choose can do everything you need it to do (real-time legal holds, deleting e-mail as appropriate).