12 Trends that Are Shaping the Outsourcing Market - Slide 7

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A Unisys poll of 532 enterprise information workers showed 36 percent preferred to bring their own PCs to work. That trend will grow in 2010 and 2011, encompassing smartphones and other devices too.Increasingly, organizations will provide a 'digital allowance'-a subsidy that enables participating employees to purchase their own productivity devices for business use, predicts Brian Ott, VP of Unisys Global Outsourcing and Infrastructure Services. Outsourcing partners will need to manage the allowances and support different types of devices.

The tough economy has affected the outsourcing industry, along with every other industry out there.

When Ann All wrote about outsourcing trends, citing information from IT services company CSC, she found the trends largely involved buyers deriving more value for their money. Instead of the traditional tactic of trying to negotiate the lowest possible prices, however, buyers are relying on more sophisticated techniques such as outcome-based pricing.

Ann spoke to several other sources, including Unisys, TPI, Everest Group and Compass Management Consulting, to get their takes on top outsourcing trends for the next year. They offered additional insights on the increased value theme, including buyers asking their suppliers for help in targeting internal inefficiencies and developing ideas for improvement.

Related Topics : CDW, Resellers, Asset Management, Technology Evaluation, Vendor Management

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