Rome wasn’t built in a day, but your phone system can be
Just like building a city, installing and managing an enterprise-wide phone system can seem like an overwhelming (and expensive) task. Since a business can't afford to be incommunicado for long periods of time, having a reseller install your VoIP system can get you up and running in mere hours (versus days) and for a much smaller price tag. Resellers can customize your bundle to fit your needs and do most of the setup off-site so that once they arrive, it's usually a matter of plugging in the PBX and phone lines, dropping phones off at desks, and training users on a generally straightforward interface. Resellers can also manage the system and address any issues remotely, cutting down on wait time for a technician. With the money you save having a reseller install your VoIP system, your business can invest more in building custom integration applications possible with a software-based VoIP system that will further boost productivity.
You’ve probably heard that voice over Internet Protocol (VoIP) technology cuts telecommunications costs and improves productivity, among other benefits. It also provides useful features and capabilities that conventional phone technology can't offer. Yet with all the information out there about the benefits of VoIP, it may be hard to know what you don’t know.
Tristan Barnum, product marketing director for Digium Switchvox, highlighted the top five things you might not be aware of, but should know when it comes to VoIP, in a guest opinion we published over on our Unified Communications Edge site. Barnum also offers some expert tips for making any telephony system investment.
We've taken her advice and boiled it down to this slideshow. There's lots of good info here.
Regardless of the pace at which businesses adopt the IoT, ITSM will have to evolve to deal with IoT-driven changes such as more connected nodes, data points and automation, all of which add complexity. ... More >>