Use SaaS to Better Define the Cost of Providing IT
Finally, remember the management adage that says "You can't manage what you can't measure"? Well, the use of SaaS can allow businesses to better define the cost of providing IT, paving the way to better management.
If there is an evergreen discussion theme at conferences or other gatherings of IT managers and executives, it's on ways of reducing costs while upping productivity. Where IT is concerned, it comes in many guises, and you have probably heard of most of them by now -- things like "thin clients," "virtualization" and "cloud computing."
Our Paul Mah compiled this list of recommendations to reduce IT expenditures without sacrificing services. You can read a full breakdown of Paul's top, plus get lots of links to additional resources, at his blog.