In today's information age, your customers are constantly being pursued by your competitors. It may be through sales calls, social media, advertisements or news articles, regardless, they are being pulled in every direction and it's important that you continually demonstrate your commitment to them. In order to maintain customers, it's more important than ever that they feel fully valued and supported in their experience. This is what builds customer loyalty.
In this slideshow, Qvidian, a leader in sales execution technology, explains the key initiatives that a company should take in order to better serve their customer base and retain their business.
Recent years have seen a significant increase in the remote workforce as developments in technology have given employees the freedom to work anywhere, anytime. ... More >>
Establishing a digital governance plan can be a challenge, but with the right education and tools, the job can be made a lot simpler. ... More >>
The newfound emphasis on tools and service integration is shaping a new crop of industry professionals — the actual faces behind the IT infrastructure. ... More >>