In today's information age, your customers are constantly being pursued by your competitors. It may be through sales calls, social media, advertisements or news articles, regardless, they are being pulled in every direction and it's important that you continually demonstrate your commitment to them. In order to maintain customers, it's more important than ever that they feel fully valued and supported in their experience. This is what builds customer loyalty.
In this slideshow, Qvidian, a leader in sales execution technology, explains the key initiatives that a company should take in order to better serve their customer base and retain their business.
The newfound emphasis on tools and service integration is shaping a new crop of industry professionals — the actual faces behind the IT infrastructure. ... More >>
Experience shows that organizations that manage GRC as an integrated program — involving people, processes and technologies — are more successful in delivering value to their organizations ... More >>
Advice and tips for entrepreneurs and companies that are no longer startups but not quite ready for an IPO, also known as "tweens." ... More >>