Seven Tips for Effective Unified Communications Security

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Using strong (system) passwords is an effective, yet often overlooked security measure. Strong passwords should be used for every password required in a UC solution. Business VoIP phones should especially be protected by unique strong Session Initiation Protocol (SIP) passwords. Keep in mind that re-used passwords or weak passwords make it extremely easy for an attacker to get access to SIP credentials. Once authenticated with a SIP account, an attacker can make calls as though they were using that phone – including toll calls that could result in very high fees. Another area of concern is user passwords. If a UC solution requires a user login, then SMBs will want to ensure that they require strong passwords for their users.

Unified communications (UC) presents unique security challenges because it brings together disparate technologies. A UC business phone system combines VoIP, video, chat, email and presence together into one unified messaging system. As the technology has become more complex and more accessible from the public Internet, the security threat has increased. In many ways it is easier than ever to attack business communications. Companies must be diligent to protect their communications as they are vital to business operations.

While large businesses can often dedicate substantial resources toward securing their communications, those in the SMB space need solutions that are both effective and simple to manage security. Despite being in a niche field, securing UC as an SMB follows many of the same security best practices that are effective in the enterprise for a variety of technologies. In this slideshow, Digium shares seven best practices that can help SMBs keep communications flowing.

 

Related Topics : Verizon Wireless, Nortel, Cox Communications, Transport Layer Security, IPTV

 
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