IT heterogeneity exists in today’s computing environments for three reasons:
IT heterogeneity poses both a challenge and an opportunity, depending on how an IT team chooses to address it. In this slideshow, Mahesh Kumar, vice president of strategy at BDNA – the company behind Technopedia.com, the world’s largest IT reference catalog – shares the benefits IT professionals receive when they adopt a common language of IT to tackle the variability issue that exists within their IT departments.
Unfortunately, the cost of maintaining a tech support staff is expensive, and each call comes at the expense of profitability. It's time to re-invent your tech support business unit. ... More >>
Is there a real risk involved with relying on consumer-grade file-sharing and sync solutions in the enterprise, or are CIOs overreacting? ... More >>
Cloud and other advanced technologies are providing organizations with better insight and new options for such things as work-from-home programs. ... More >>