Readiness Checklist to Prevent a 'Cyber Monday' Disaster

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Make sure you know the extent to which your billing platform can scale in terms of database size and processing power, so that there are no service interruptions or delays in your customers’ purchasing cycles during peak times. Get a valid estimate of where your capacity is and know what your options are to quickly expand, in the event of a sharp increase in transaction volume. Also, understand what your cloud provider’s plans are in the event of a spike or – even worse – an outage. You need to know how your billing infrastructure handles transactional volume; it’s critical to the success of any retailer.

As you know, there is always a surge in spending (and Web traffic) for retailers during the weeks leading up to the holidays. “Black Friday” and “Cyber Monday” draw out massive numbers of consumers for pre-holiday sales. And these purchasing spikes can seriously harm a business if its billing infrastructure isn’t able to handle this considerable increase in transaction volume.

As businesses are moving to the cloud for their system infrastructure, and consumers are increasingly purchasing items online, it’s that much more important for companies to make sure they have a billing platform that will support additional workloads without impacting their system uptime. So, how to prepare for these popular peaks?

Aria Systems, a cloud billing/subscription management platform provider, offers the following checklist for businesses to ensure that their cloud-based billing system is adequately prepared for the upcoming holiday season.

 

Related Topics : NetSuite, Acer, Amazon, e-Commerce, eBay

 
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