Preventing Shadow IT: Tips for Designing Better Enterprise Apps

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Design for Enterprise Use Cases 

Design for enterprise use cases as they are often different from consumer use cases, requiring different design choices. 

Although there's a lot to learn from the popularity and usability of consumer apps, the bottom line is that they serve fundamentally different purposes. Make sure the design makes collaboration and productivity easy and efficient. Because files at work typically have a higher security profile than most consumer information, make sure your enterprise app has robust encryption protocols, is capable of remote wipe, and has granular security and management protocols.

Enterprise software has traditionally been focused on IT management and controls – not user experience. Usually they are heavy on features but light on any visual appeal. Thankfully, this is changing. Inspired by Apple and others in consumer electronics, enterprise vendors are putting more emphasis on design in their software – both via desktop/laptop and mobile devices.

For EMC Syncplicity, design is a security issue. If users are dissatisfied with their UX, they often will migrate to less secure "shadow IT" service, which puts an entire company at risk of security incidents.

Here are five key tips in designing intuitive, delightful apps that still meet the rigorous criteria of enterprise IT departments.


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