The IRS came under Congressional scrutiny because it couldn't find two years worth of former employee Lois Lerner's emails that had been subpoenaed.
In 2013, the IRS was accused of giving extra scrutiny to nonprofit applications with the words such as "tea party" or "patriot." The blame fell on to Lois Lerner, the former IRS director, and she was accused of using her position to delay nonprofit applications for conservative and tea party groups. Republicans released emails attempting to show that her bias did, in fact, influence the decisions of the applications. The agency stated they lacked a centralized email archive and allowed employees to decide which emails constituted as an official record.
In addition, computer crashes have caused the IRS to lose emails from five other employees who were under investigation by Congress, including two agents who worked in a Cincinnati office processing applications for tax-exempt status. This brought the total number of alleged computer-crash victims tied to the IRS scandal to more than 20.
Sept. 5, 2014: Sen. Carl Levin, who chairs the Permanent Subcommittee on Investigations, releases a 224-page report suggesting that the IRS improperly treated both liberal and conservative groups applying for tax exemptions while criticizing the May 2013 report from the Treasury Inspector General for Tax Administration for focusing only on the scrutiny given to tea party groups.
It's critical for organizations to easily access documents, emails and even text messages. If those forms of information are deleted without being properly preserved, they could be lost forever. This poses an issue when a company needs to provide these records to aid regulatory compliance, a legal suit or an employee dispute.
There have been countless examples of how an archiving system has impacted a company, both negatively and positively. Being able to easily access archived documents, emails and messages takes the guesswork out of certain situations and will ultimately protect your company if used correctly. Greg Arnette, founder and CTO, Sonian, a pioneer in cloud-powered archiving, has identified nine situations in which having records accessible, or not having records accessible, has largely affected companies and employees.