Information Governance Tips with the Business User in Mind

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Clear Policies

Better communicate data policies.

Very often, business users may inadvertently contribute to the mismanagement of data for fear of making a mistake. For example, legal matters require organizations to put a hold on deleting emails or other files that contain critical information. As a result, business users save everything and continue to do so if the end of the hold isn't properly communicated.

Data is expanding at a rate that outpaces the speed at which IT practitioners are becoming compliance experts, and information governance (IG) practices that create specific rules regarding the management of data are still largely undefined and difficult to enforce. Perhaps the most perplexing and pressing challenge related to IG is governing unstructured data, which is not found within an organized database.

Unstructured data typically includes Word documents, PowerPoint presentations, PDFs, media text files, emails, audio files and images. According to reports from IDG and Gartner, unstructured data is growing at a rate of 62 percent per year, and by 2022, 93 percent of digital data will be unstructured. Further complicating the issue is that this data is often created and saved over a multitude of repositories like ECM systems, shared drives, desktops, cloud environments, etc.

According to Rob Hamilton, vice president and digital market leader, Recall, corralling unstructured data is possible, but it cannot occur if IG decision-makers create policies that drastically impact business user workflow. If policies make their job significantly more difficult, they'll find workarounds for managing data that may put the organization at risk. The following suggestions can shrink the amount of unstructured data, help maintain compliance and gain buy-in from those most impacted by IG policies.


Related Topics : A Big Market for Big Data Jobs, Midmarket CIO, IT Management Automation, SharePoint, Technology Markets

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