Increase Customer Loyalty Through Mobile Technology

Email     |     Share  
1 | 2 | 3 | 4 | 5 | 6 | 7
Next Increase Customer Loyalty Through Mobile Technology-5 Next

Often businesses run promotions for a limited time only. If you can reach consumers in a timely fashion using mobile communication, you can share the news of the deal while it’s still relevant. For example, if a grocer is having a sale on some super-fresh strawberries, a timely mobile reminder in the form of an ad, an alert or even a well-crafted email, can reach mobile consumers and bring them in, increasing the frequency of their visits and thus building loyalty.

“Loyalty” and “mobile” have become big buzz words, but despite their popularity, it seems like everyone is still trying to figure out best practices for both. How do you keep a customer coming back, making them loyal to your business or your brand? And where does mobile fit into all of this? Henry Helgeson, CEO, Merchant Warehouse, has identified five opportunities mobile presents and how each can increase customer loyalty.

When customers realize that you’re eager for their business -- and interested in reaching them when it’s convenient for them -- they’ll see you as an obvious choice when they need to buy what you sell. This leads to happy, loyal customers.

 

Related Topics : In Their Own Words: The Four Dark Horses for the Third Major Mobile OS Speak, HTC, Mobile Search, 3G, Location-Based Services

 
More Slideshows

infra100-190x128 Top 10 Strategic Technology Trends for 2017

Here are the top 10 strategic technology trends that will impact most organizations in 2017. Strategic technology trends are defined as those with substantial disruptive potential or those reaching the tipping point over the next five years. ...  More >>

Global33-290x195 2017 and Beyond: How Digital Innovation Will Impact the World

Digital innovation is by far the biggest influencer, changing the way we do just about everything, from shopping to communication to running a business. ...  More >>

IT_Man85-290x195 Business in the Front, Balance All Around: Working with Gen Z

In order to attract Gen Z talent, employers will need to take into account that this group of the workforce may expect a different set of benefits. ...  More >>

Subscribe to our Newsletters

Sign up now and get the best business technology insights direct to your inbox.