Important Advice on Surviving an Employee Data Breach

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Employee Communications

Though companies have an ongoing relationship with customers, their relationship with employees is even more critical as employees are expected to be advocates outside the workplace. Security executives should be involved with how their organization communicates to employees in an upfront, frank and personal manner. It is also important to consider who is delivering what message and when. For example, in addition to a notice or memo from executive leadership, companies may look to host town hall discussions where managers can speak directly with their teams about the issue.

Recent large data breaches involving the loss of sensitive employee information are signaling a shift in the security landscape. Hackers are no longer focusing solely on credit card information and financial data to sell on the black market. Instead, cyber thieves driven by different goals are now targeting a wider variety of information, from password credentials and employment records, to potentially damaging email exchanges that could be used as blackmail or to damage brand reputation.

Preparing for incidents of this nature requires organizations to rethink the type of data we secure and what it means to prepare for a data breach. In today's world, businesses need to think broadly about fostering a security culture across the board, and know how to communicate effectively if an incident affecting more than customer data does occur.

Based on experience servicing some of the largest data breaches to date, Michael Bruemmer, vice president, Experian Data Breach Resolution, compiled five considerations organizations need to take into account in order to properly prepare for an employee data breach. First and foremost, it is important to keep in mind that employees are arguably an organization's biggest asset, and therefore require different considerations than other audiences potentially affected by a breach.


Related Topics : Unisys, Stimulus Package, Security Breaches, Symantec, Electronic Surveillance

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