How to Properly Manage Data Center Emergencies

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Prevent Human Errors in the Data Center

A detailed change management policy is the best way to proactively prevent human errors in the data center. The policy will dictate that any work that may result in a change-of-state must go through a detailed approval process. As part of the change management policy, a detailed method of procedure (MOP) must be completed with precise instructions that the staff will need to follow to perform maintenance or other functions that may affect the data center. This detailed document with step-by-step instructions on procedures will need to go through an extensive internal approval to ensure that the instructions are accurate and in compliance with data center policies. 

Properly managed data centers are highly reliable — a key trait considering they house large volumes of critical business data required for everyday operations. Given that downtime can cost businesses thousands or even millions of dollars, these assets need to be consistently monitored and managed to protect against severe weather, natural disasters and even human errors.

As data centers continue to expand their digital footprints with more interconnected solutions, it's more critical than ever that proper systems and protocols be put in place for any type of emergency that might arise. In this slideshow, Asa Donohugh, director of property operations at Digital Realty, highlights nine steps that data center property managers need to consider to ensure data centers are properly cared for, especially in a culture that promotes transparency and safety. 

 

Related Topics : IBM Looks to Redefine Industry Standard Servers, APC, Brocade, Citrix Systems, Data Center

 
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