How to Properly Manage Data Center Emergencies

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Perform and Share Root Cause Analysis

Human errors account for most data center incidents. Performing a root-cause analysis on data center incidents can help identify where the problem originated and help mitigate the risk of future problems. A detailed root-cause analysis should be shared internally within the organization and externally with impacted customers. This will ensure that the operational team can apply any lessons learned and help customers reduce their risk of future events.

Properly managed data centers are highly reliable — a key trait considering they house large volumes of critical business data required for everyday operations. Given that downtime can cost businesses thousands or even millions of dollars, these assets need to be consistently monitored and managed to protect against severe weather, natural disasters and even human errors.

As data centers continue to expand their digital footprints with more interconnected solutions, it's more critical than ever that proper systems and protocols be put in place for any type of emergency that might arise. In this slideshow, Asa Donohugh, director of property operations at Digital Realty, highlights nine steps that data center property managers need to consider to ensure data centers are properly cared for, especially in a culture that promotes transparency and safety. 

 

Related Topics : IBM Looks to Redefine Industry Standard Servers, APC, Brocade, Citrix Systems, Data Center

 
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