How to Create an Optimized Calling Strategy

Email     |     Share  
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8
Next Next

Why the Northeast?

When ThinkingPhones broke down the data by state, four out of the five higher answer rates were from states located in the Northeast. For unknown calls, people in the Northeast are much more likely to pick up the phone than people in the West by 4.5 percent - so be sure to take a closer look at zip codes when you're building your calling strategy. Geographic location, as it turns out, can be used to your advantage.

Many considerations go into making a sales call, from knowing buyer value to understanding where they are on the path to purchase. More often than not, what's missing is knowing the best time to reach a prospect over the phone to increase the chances of having a live conversation and, ultimately, nurturing a lead.

Analyzing call answer rates – the probability that a person answers a call – from multiple perspectives, including geographic location, response to known vs. unknown numbers, time of day and day of the week, can reveal ideal times* for businesses to call prospects and generate qualified leads. Knowing and understanding these ideal times can mean success or failure for a business.

To better understand these trends, ThinkingPhones, an innovator in developing mobile-enabled, analytics-driven business communications, recently published a study, "Answer Rates in the US: Knowing When to Call," to help organizations understand the nuances of a phone call as a means to learn when a call can have the greatest engagement and impact. The report examined over 25 million inbound phone calls in the United States.

*The times suggested in this report are in respect to the recipient's time zone.

 

Related Topics : Vulnerabilities and Patches, Resellers, Broadcom, Broadband Services, Supercomputing

 
More Slideshows

email12-190x128 Why Email Is a Business’ Greatest Untapped Resource

Five ways enterprises can use email analytics augmented by machine learning to surface insights that can help them ward off risk and meet or exceed goals across their organizations. ...  More >>

PorembaDigitalDisruption0x 9 Successful Digital Disruption Examples

Digital disruption isn't so much an IT project as the future of business, and this requires widespread collaboration across all units. ...  More >>

Media1-190x128.jpg 5 Ways to Boost Productivity with Content Automation

An effective content automation solution can ease the transition to a digital-first distribution strategy, helping companies preview and approve content across all platforms and media types. ...  More >>

Subscribe to our Newsletters

Sign up now and get the best business technology insights direct to your inbox.