How to Choose an Enterprise Chat System and Improve Productivity

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File Sharing and Links

Team collaboration involves sharing resources. With the increasing prevalence of cloud storage in business today, file and link sharing is becoming a must-have for enterprise chat systems - helping teams access the information they need, faster. And unlike email, enterprise chat systems help make information and resources available to everyone who could benefit from them rather than being buried in individual email inboxes.

Email was created as an electronic replacement for long-form letters, memos and external communication. And it does a decent job for that. But email today is broken because it is being used for things it was not designed to do, such as real-time communication and collaboration on work.

New technology offers better ways to have conversations and discussions, both one-to-one and involving an entire team. Enterprise chat systems address the inefficiencies of email by improving the speed of communication and making it easy for anyone to join a conversation at any time. Equally important, they help break down information silos that email naturally creates by making communication more open, inclusive and dynamic. This is essential for all teams, and it is proving to increase response time with the side benefit of a reduction in email volume and an improved team culture.

Whether your team is already using one or is considering it, read on to learn seven must-haves every enterprise chat system should provide to help teams be more productive, as identified by HipChat.


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