How IT Departments Can Get Up to Speed with Windows 10

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Upgrade Method

Is Windows 10 compatible with your upgrade method?

A number of upgrade processes are available to IT departments and the one chosen will depend on the IT department working out what's best for them and their end-user community. IT could let end users behave like consumers, consuming "Windows as a Service," and let Microsoft automatically update the desktop. This is done by a new Microsoft strategy to move away from the traditional "wipe and replace" approach of upgrading systems to an "in place" method. This could be one of the big changes for IT departments, as it reduces the "wipe and replace" burden on them, where they need to manage tools, process, images and device-compatibility lists for a plethora of devices.

The "wipe and replace" approach has previously led to IT departments reducing the number of different devices they support, which affects end-user choice. So by using "in place" upgrades, end users can potentially now use any device, while at the same time the Windows management burden on IT is reduced. However, Microsoft is also updating the familiar enterprise toolkits in case IT departments wish to continue with the old methods.

Microsoft's Windows software is ubiquitous. In fact, there are over a billion installations worldwide – on phones, desktops and laptops, servers, tablets, and in the cloud. Historically, there have been different versions of Windows for each device but, with Windows 10, Microsoft is simplifying things with a single OS for all devices. The main reason for this is because it helps to deliver on the mission statement that Microsoft CEO, Satya Nadella, announced earlier this year, "...to empower every person and every organization on the planet to achieve more."

Having one OS for all devices will help to deliver on Nadella and Microsoft's productivity mission because applications should run anywhere with little to no modification. Imagine using the same Office application on your phone, desktop and in the cloud. And corporate IT departments will benefit because licensing, packaging, deployment and management will all be simplified, reducing complexity and cost.

This simplicity comes with some changes, though. So in addition to getting up to speed on the Windows 10 improvements and the benefits, IT has to come to grips with how Windows is managed on a day-to-day basis. New features for security and sharing have also been added in Windows 10 to further increase the benefits, which IT again needs to get up to speed with. For Microsoft to give this simpler experience to enterprises, it has taken over responsibility for some of the operational complexity – an example is with patching. Rather than asking IT departments to pick and choose patches, Microsoft will instead roll out the required changes. Enterprise IT can still control this, but should they?

In this slideshow, Roy Eldar, vice president of Customer Service at SysAid, has identified five questions IT departments need to ask themselves in order to determine if they are up to speed on Windows 10, and if not, what they can do to get there.

NOTE: Windows Server isn't out until 2016, so this article covers the desktop software that has been available since July 2015.

 

Related Topics : Acer, Laptops, Peripheral Hardware, Sony, Windows

 
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