What effects are social media and mobile activities having on governance activities within organizations?
From R. Hale: The big challenge with BYOD is consumer practice and capabilities according to the organizations and it’s driving a lot of innovation right now. Information governance has to continue looking to support users in those endeavors without blocking what they’re doing and providing a safety net. We need professionals and skills and technologies to support them and help bring together the “I do it my way” versus the way the organization needs it done for a governance purpose. It’s a bridge that needs to be crossed.
From B. Blair: It’s time for us to move beyond pretending that things are still functioning the way they did 40 years ago. We need to design information governance into the systems that knowledge workers want to use to do their work. Our tools and techniques absolutely have to be built into the processes and the tools that people use to do work. It has to be as automated as much as possible.
From E. Hallock: It needs to be nonintrusive to the end user of the business. These processes that the organizations have used to manually classify and manually file records, it’s not going to work anymore. When IGI did [its] annual report, there were so many different disciplines around information governance [so] for it not to be automated is unimaginable.
During Global Information Governance Day (GIGD), held this year in February, RSD, a leading provider of information governance solutions for the enterprise, hosted an exclusive online panel discussion on the challenges being faced by organizations today dealing with information governance issues. Information management professionals and industry pundits joined the lineup of expert panelists, which included Barclay T. Blair, co-founder and executive director at the Information Governance Initiative (IGI), Richard Hale, CTO at Active Navigation, and Jon Garde, senior product manager at RSD, former Chair of the DLM forum and author of the MOREQ 2010 standard. Ed Hallock, senior director of North American marketing at RSD, moderated the panel.
Read further to learn how executives can overcome the challenges of managing the explosion of data and technology within their organizations.