Five Ways Work-at-Home Programs Boost Businesses ROI

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A variety of e-learning capabilities, such as virtual classrooms, enable employees to meet via integrated video and audio connections, eliminating the need to amass them in physical sites. These types of tools allow employees to participate in training sessions and to record mock, client-specific call scenarios as a group, completely replicating the in-office training session experience. E-learning technologies can also be more cost-effective when compared to the costs associated with working in an office environment (such as desks, office supplies and telephone equipment). Additionally, e-learning requires fewer trainers, making this capability a lower-cost solution for training.

All across the United States, work-at-home programs are continuing to gain momentum. In fact, it is anticipated that 43 percent of the U.S. workforce will work remotely by 2016, according to Mashable. In addition to the many benefits for employees, businesses are also experiencing financial and non-financial benefits that had not been previously foreseen. In fact, one of the greatest drivers for deploying a work-at-home program is an increase in bottom-line results. Here are five areas where an at-home workforce pays off, as identified by Sitel, a global customer care provider.

 

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