Knowledge-intensive organizations increasingly struggle to unlock the potential value associated with the variety, volatility and volume of knowledge and information both within and external to their organizations (often termed Big Data), fragmented among myriad cloud and on-premise systems. With the failure of traditional knowledge management programs of the past, which often attempted to contain knowledge in a single database, organizations increasingly look to new technologies to leverage data where it resides, so that each employee can know what the organization knows, as well as who in the organization knows it. Here are five ways, identified by Coveo, that organizations can unlock the value in all their data and information to become more knowledgeable about, and therefore more relevant to, their customers.
Developers have come to rely on a variety of tools that save time, allow them to track changes, and collaborate on projects. Which ones should you choose? ... More >>
The brands that are attracting and retaining customers successfully are leveraging data to better target consumers. ... More >>
To obtain the most value from data in this evolving competitive environment, many companies are progressing beyond just using analytics, and are transforming themselves to build an insight-powered enterprise. ... More >>