Knowledge-intensive organizations increasingly struggle to unlock the potential value associated with the variety, volatility and volume of knowledge and information both within and external to their organizations (often termed Big Data), fragmented among myriad cloud and on-premise systems. With the failure of traditional knowledge management programs of the past, which often attempted to contain knowledge in a single database, organizations increasingly look to new technologies to leverage data where it resides, so that each employee can know what the organization knows, as well as who in the organization knows it. Here are five ways, identified by Coveo, that organizations can unlock the value in all their data and information to become more knowledgeable about, and therefore more relevant to, their customers.
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The amount of time managers spend focused on tasks not essential to their primary business role pulls them away from more strategic initiatives and creates a drain on productivity. ... More >>
Redis, an open source data structure server, has proven to be one of the most popular options with developers among a bevy of modern database options for speed and performance. ... More >>