Five Ways to Bring Boutique Appeal to E-Commerce Platforms

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The Main Attraction

Your product is your main attraction. Make it look good.

When you sell soaps and lotions and oils, you have to appeal to your customers' senses. In a physical space, this is easy. You let them smell the soap, you let them try out the lotion. But on the web, you have to compensate by capturing different senses.

Let your users zoom in on a product so they feel like they're interacting with it. Write captivating flavor text. You can't show off your product directly, but there's no reason to deny customers the next best thing.

E-Commerce has been an absolute game-changer for retailers and manufacturers, but, according to Himanshu Sareen, CEO at Icreon Tech, it's about time that we took a step back to pick apart its negative side effects. Sure, you can look up Donna Tartt's "The Goldfinch" on Amazon, decide you want it, and have a copy shipped to you in a couple of days, but something major is lost in the process. Because as great as online shopping can be, there's also something special about walking into an independent bookstore, ruffling through a used book, and smelling the wonderful scent of a dusty page.

The Internet is a bastion of customer convenience, but it demands more effort from retailers who want to give customers a profound and memorable experience.

In their most recent partnership with bath and body product retailer Sabon, Icreon Tech knew it wouldn't be enough to develop a by-the-numbers e-commerce site — if it was ever going to do the physical products justice, they had to build a bona fide luxury experience. Now that the finished site is officially live, here are the five ways they helped breathe boutique life into Sabon's online experience.

Himanshu Sareen, Founder / CEO

Himanshu is responsible for the strategic and overall business development of Icreon. He founded Icreon in 2000 and grew the company through a mix of acquisitions and organic growth. Under Himanshu’s leadership, Icreon has grown to become a leading IT consultancy in its’ space working with some of the world’s largest and most influential brands including National Geographic Channel, Fox, PepsiCo, Nokia Siemens Networks and more.

 

Related Topics : SharePoint, Web Video and Voice Conferencing, UK, MySpace, Intranets

 
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