Five Tips to Avoid Test Slippage

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Implementing a change ticketing system can easily be performed. However, Hamawi highly recommends against using a production ITSM tool to do this, as ITSM production protocols can create overhead. Manage configuration drift by properly documenting the changes made against each environment. Without an audit trail, untangling configuration drift will become time consuming and expensive.

To understand where your organization sits in relation to the maturity of your environment change ask yourself one question, “Can I easily track what changes to environment X have been made and identify the current configuration/application version of that environment?” If the answer isn't a definite "yes" then that likely explains why you have so many test environment issues.

Poor test environment management is often the common denominator when testing on large-scale projects or program slips from the test schedule. This is normally one of the high percentage root causes of slippage among the other usual causes, such as bad requirements, overly buggy code and resource constraints.

As organizations mature, their IT application suites grow, increasing integration points and data complexity. This always introduces end-to-end knowledge gaps around dependencies in both setting up and managing test environments. Here are five ways, identified by Sean Hamawi, product director at Plutora, that test environment managers can refine their processes to minimize environment down-time and improve their working relationships with test teams.


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