Five Tips for Overcoming Shadow IT in the Enterprise

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Actively communicate your policies, especially those for business continuity, disaster recovery and data security, so that business units (BU) choosing to rely on outside providers for their services can negotiate SLAs that meet or exceed the internal availability and performance expectations. Create templates so that the BU decision makers are asking the right questions such as: "In the event of a failure of the SaaS app or hosted technology, is the data backed up? Can the data and business workflow be recovered somewhere else?"

Shadow IT is here to stay! By enabling capabilities that make it easier for employees to do their jobs better, shadow IT has cemented its place in organizations. IT has a choice. It can embrace it and effectively manage the shadow IT initiatives to ensure that company policies are being complied with. Or it can reject it, and run the risk of being branded as an impediment to success and continue fighting a battle IT cannot win. The following are five tips for managing shadow IT in the enterprise, identified by Chris Smith, CMO, Zenoss.


Related Topics : Vulnerabilities and Patches, Resellers, Broadcom, Broadband Services, Supercomputing

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