CareWorks Family of Companies is a holding company focused on managed medical care for the workers’ compensation industry and supporting health care technologies. With six different businesses, there is a diverse set of mobility needs to address while maintaining assets at the enterprise level. To support the various mobility use cases, CareWorks developed a strategic BYOD policy along with a complete upgrade of mobility solutions for several business units. Leveraging a fully integrated MDM solution on the ServiceNow platform along with asset management for a single system of record, CareWorks is able to manage personal and corporate mobile devices, increasing associate productivity through self-service provisioning and connectivity to email and apps on their preferred device.
“BYOD and mobility solutions are many times viewed by IT as a headache or risk to the organization, rather than an innovation opportunity. By managing all our associates’ devices from a single IT platform, we’ve eliminated the need for disparate systems and have complete visibility into the management and security of all mobile assets.” Bart Murphy, CIO/CTO
Having a mobile play is expected today, but doing it right and making it pay for enterprise constituencies is another matter. ServiceNow has identified five IT executives, across a variety of industries, to share tips and advice for CIOs and other IT executives on developing and executing a winning mobile strategy. From scaling effectively to keeping end users in mind, representatives from the University of San Francisco, Service Stream, CareWorks, FMCand LennoxInternational weigh in on the right way to go mobile.