Five Steps Along Health Care IT's Roadmap to Success

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Patient portals/mobile applications

To meet Meaningful Use Stage 2 requirements and receive federal incentives, today's health care providers must not only offer patient portals, but they must also get patients to use them. Health care patient portals and mobile applications allow patients to securely interact and communicate with health care providers anytime, and from any device, without sacrificing their privacy. Feature-rich patient portals can be deployed as standalone websites, integrated with a health care organization's existing website, or as add-ons to the EHR provider's patient portal application. No matter how they're deployed, patient portals and mobile applications increase patient engagement by providing secure online access to their health care data.

According to Logicalis US, an international IT solutions and managed services provider, health care IT (HIT) is in the midst of a much-needed transformation, something that is certain to be top of mind for health care CIOs, as well as health care software providers.

With pressure mounting to meet new regulatory requirements and ICD-10 deadlines, as well as the increased demands being placed on IT departments for interactive communications among patients, providers and payers, health care CIOs need a set of "best practices" to help them navigate this IT transformation and arrive at the data-driven, value-based future of health care from where they stand today.

"At Logicalis, we call this IT transformation a 'journey' because it isn't something that happens overnight. This is a multi-stage process requiring significant evaluation of not only IT systems, but also of what the future workflows and business processes will be and how health care providers, patients and payers can all seamlessly share time-critical data," says Ed Simcox, health care business leader, Logicalis US. "It's a journey that is taking health care IT to the new levels of IT sophistication needed to support a substantial business change from volume to value."

Specialized health care applications are expected to play an important role in helping health care providers going through this transformation journey reduce costs and increase the quality of patient care. For health care software developers, this spells opportunity, but it is also creating delivery challenges as health care clients demand an op-ex, "pay-as-you-go" procurement model. Software as a service (SaaS) may be the key to success for health care software providers, and a cost-effective route to new, affordable technology solutions for the health care CIOs struggling with new IT demands under an existing IT budget.

According to Logicalis, CIOs must examine five important areas as part of their roadmap to success in the new health care IT landscape.


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